I can't complete the questionnaire

When something is missing, the questionnaire is not submitted and the page returns to the first problematic question. Check these points.

What to check

• Required question unanswered. Look for the question marked as Required question. For checkbox questions, select at least one.
• Format. Email, link, and dates must be complete and in the requested format. Invalid email or Invalid URL appears when they are not.
• Required attachment. Wait for the file to finish uploading before proceeding. Accepted files are documents (PDF, Word, Excel, PowerPoint, TXT), images (JPG, PNG, GIF), and compressed files, up to 200 MB.
• "Does not apply" or "I do not have this document." These buttons only appear when the company has enabled them. If a required question does not apply to you and these options are not available, contact the company.
• "Check if one or more fields are correctly filled!" Some answers were not saved. Review the questions and tap Finish and submit again.

Tips

• Use the updated Google Chrome. For long questionnaires, prefer a computer.
• Do not close the questionnaire page halfway: each resumption may use an attempt.

If it continues

Open a ticket in Report an error > Video and questionnaire issues, with the job title, question number, and a screenshot. If the deadline is near, also notify the company: only they can extend it.